Get Advice

Get Advice

How to get free, impartial and confidential advice
Email Us Phone Us Self-help

If you need advice, information or guidance, Central Borders Citizens Advice Bureau is here for you.

Visit the Citizens Advice website the Money Map Tool for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

It’s also easy to get in touch with us, in whichever way suits you best. For more complex issues, such as immigration, we recommend you telephone us. When e-mailing, please leave a contact telephone number so that we can clarify things and ensure we give you the best possible advice.

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you within 2-3 days.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.